About DB Tree Service
DB Tree Service provides tree care and related services in Harford County, Maryland. This policy explains how information submitted through our website is used. For questions about your information, call us at 443-504-2262.
Information We Collect
When you request an estimate, we may collect your name, phone number, email address, property address or location, requested service, details about your project, and any photos you choose to upload. We also may receive basic technical information such as IP address, browser information, and website usage data used for security, analytics, and site operation.
How We Use Your Information
We use the information you submit to review your request, contact you, prepare estimates, schedule and provide services, and keep records of customer communications and projects. Project photos help us understand property conditions and access needs. Please avoid including sensitive personal information in photos or message fields.
Estimate Requests and Uploaded Photos
Our website’s estimate form is powered by Elementor and stores submitted information in the website’s administrative system. Form notifications may be sent by email to authorized staff. Uploading photos is optional. We restrict access to customer submissions to people who need it for business operations; however, no website or electronic transmission can be guaranteed completely secure.
Website Tools, Cookies, and Third-Party Services
Our website uses WordPress and supporting services for hosting, security, form processing, cookie preferences, analytics, Google Maps, and Google review displays. These services may use cookies or similar technologies and may process technical or usage data under their own policies. Embedded maps and reviews may transfer information to their providers when loaded or interacted with. You can adjust cookie preferences where available and use your browser’s cookie controls.
Sharing of Information
We do not publish estimate submissions or project photos as part of the estimate process. We may share information with service providers helping us operate the website, deliver messages, or provide requested services, and where necessary to comply with legal obligations or protect our rights. We do not sell customer estimate inquiries as mailing lists.
Retention and Security
We keep estimate requests and related communications for as long as reasonably needed for service delivery, business records, dispute resolution, and applicable legal requirements. Actual retention periods may vary by record type. We use administrative and technical safeguards to help protect information, and review access to stored submissions.
Your Choices
You may contact us at 443-504-2262 to request access to, correction of, or deletion of personal information you submitted, subject to applicable legal and recordkeeping obligations. You may decline to upload photos and can call us instead of completing the online estimate form.
Policy Updates
We may update this notice when our website tools, practices, or legal requirements change. The latest version will appear on this page.
Last updated: November 9, 2026.